In an effort to engage and build long-lasting relationships with customers we have added Facebook to our consumer focused initiative. Now customers will be able to intereact with us at a new level.
Through the company's Facebook page the innovative countertops provider ("thats us") will be better able to answer any questions and address any concerns that your our consumer might have while also offering educational hints, tips and advice.
"Our role as a provider of replacement countertops isn't just to provide a range of quality materials. Our job is to ensure the consumer can make educated, informed decisions about their kitchen countertop, while making the entire project as seamless and as easy as possible," said Peter Quense, General Manager of ReplacementCounters.com (http://www.replacementcounters.com/).
The most important reason for including Facebook into our arsenal is to strengthen and build life-long connections with consumers.
We are adamant about providing quality support to our consumers throughout the entire process of buying and reciveing their kitchen countertop. We believe all this starts with a quality education about countertops. In an industry that is relatively unknown to the average homeowner, this is a vital and important step.
This isn't the first move we have made toward interacting with consumers and personalizing their experience and it certainly will not be our last. Our website is already filled with information in the form of educational PDFs and onsite content, which ranges from choosing the right countertop material to the care and maintenance of the various materials.
Customers and home improvement enthusiasts can connect with Replacementcounters.com on Facebook by clicking here: http://www.facebook.com/pages/ReplacementCounterscom/126972012762
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